Order Support
If you’re contacting us about an existing order, please include your order number and the email used at checkout. Typical processing and shipping times are listed on our Store Policies & Warranty page.
📧 Email us at: simpbuiltcustom@gmail.com
🕒 Support Hours: Monday – Friday, 8:00 AM – 8:30 PM (PST)
💬 Response Time: Within 48 hours
Custom Projects
Looking for a one-of-one lighting build or setup for a specific vehicle model? Email your project details and any reference photos to simpbuiltcustom@gmail.com. We’ll get back to you with availability and a quote.
Quick Answers
- Processing time: Made-to-order items usually take 1–3 months before shipping. In-stock items ship within 7 business days.
- Refunds / Returns: All sales are final. See Policies & Warranty for details.
- Custom orders: Email simpbuiltcustom@gmail.com with your build idea and photos.