Contact & Order Support

Contact Us

Order Support

If you’re contacting us about an existing order, please include your order number and the email used at checkout. For faster assistance, include your vehicle year, make, and model, along with clear photos or a short video if applicable. Processing times and policies can be found on our Store Policies & Warranty page.

📧 Email us at:

🕒 Support Hours: Monday – Friday, 10:00 AM – 8:00 PM (Pacific Time)
💬 Response Time: Within 48 business hours

📦 Track your order: Check Order Status (or use the tracking link in your shipping email)

Custom & Made-to-Order Projects

Interested in a custom lighting setup or made-to-order build? Please email your project details and reference photos to . We’ll respond with availability and a quote.

Quick Answers

  • Processing time: Made-to-order and custom items typically require 8–12 weeks before shipping. In-stock items ship within 5–7 business days.
  • Returns & Warranty: Returns require an approved RMA. Custom or made-to-order items may be non-returnable. See our Policies & Warranty page for full details.
  • Installation support: If you’re experiencing an issue, include your order number, vehicle info, installation notes, and photos or video so we can help faster.

Follow Us